Privacy Policy
Last updated August 27, 2026
Placeholder policy — this is draft wording and not the site's final privacy notice. It must be reviewed for GDPR compliance and replaced before launch.
This Privacy Policy explains what personal data Pet Hotel Larissa collects, how we use it, and the rights you have. It applies to the information you give us when booking or contacting us.
Information we collect
When you make a booking we collect your name, email address and phone number, together with details about your pet (name, species, breed, microchip number, allergies and vaccination confirmation) and your stay dates. We also receive limited payment confirmation details from our payment provider.
How we use your information
We use your information to process and manage your booking, to prepare for and care for your pet during its stay, to contact you about your reservation, and to meet our legal and accounting obligations. We do not sell your personal data.
Sharing your information
We share information only where needed to run the service — for example with our payment provider to take payment, and with service providers who host the site on our behalf. We may also disclose information where required by law.
How long we keep it
We keep booking records for as long as needed to provide the service and to meet legal, tax and accounting requirements, after which they are deleted or anonymised.
Your rights
You have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to or restrict certain uses. To exercise these rights, contact us using the details below.
Cookies
The site uses only the cookies needed for it to work, such as remembering your chosen language. It does not use them to track you across other websites.
Contact us
If you have questions about this policy or your data, please contact Pet Hotel Larissa. [TODO: add the contact email / address and, if applicable, the data-protection contact.]